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How to Cancel an Airbnb or Hotel Reservation with a Doctor’s Note

Life can be unpredictable, and sometimes unexpected medical conditions or injuries can make travel impossible. If you’ve booked an Airbnb or hotel and need to cancel due to health reasons, a doctor’s note can help you avoid penalties or recover some of your expenses. At Unity Chiropractic Wellness, near Grand Central Terminal in NYC, we provide professional documentation to support your cancellation requests.


Why You Might Need a Doctor’s Note to Cancel

Airbnb and many hotels enforce strict cancellation policies, but they often provide exceptions for medical reasons. A doctor’s note serves as official documentation of your inability to travel due to health concerns. Common reasons for needing to cancel include:

  • Injuries: Such as fractures, sprains, or post-surgery recovery.
  • Chronic Pain or Conditions: Back pain, arthritis, or other conditions that make travel uncomfortable or unsafe.
  • Illness: Severe illness that prevents safe travel or poses a risk to others.
  • Pregnancy Complications: When traveling is deemed unsafe by your healthcare provider.

Steps to Cancel an Airbnb or Hotel Reservation with a Doctor’s Note

  1. Review the Cancellation Policy
    • Check the terms of your reservation on Airbnb or the hotel’s website.
    • Look for clauses related to medical cancellations or extenuating circumstances.
  2. Contact Airbnb or the Hotel
    • Airbnb: Navigate to the “Help” section and start a case under the “Extenuating Circumstances Policy.”
    • Hotel: Call the reservation desk or customer service to explain your situation and inquire about cancellation options.
  3. Schedule a Medical Appointment
    • Book a visit with a healthcare provider, such as Unity Chiropractic Wellness, to assess your condition.
    • Discuss how your medical issue impacts your ability to travel.
  4. Obtain a Doctor’s Note
    • The note should include:
      • Your name and a brief explanation of your condition.
      • A statement recommending against travel.
      • The doctor’s contact information and signature.
  5. Submit the Documentation
    • Airbnb: Upload your doctor’s note and other required information through their online portal.
    • Hotel: Email or provide the note directly to their reservation department.
  6. Follow Up
    • Confirm that your cancellation request has been processed and request a written confirmation to avoid future charges.

Airbnb’s Extenuating Circumstances Policy

Airbnb offers flexibility for guests unable to travel due to extenuating circumstances. Medical conditions are typically covered, but you’ll need to provide supporting documentation, such as a doctor’s note, within 14 days of cancellation. If approved, Airbnb may waive penalties and issue a refund.


Hotel Policies for Medical Cancellations

Hotels vary widely in their cancellation policies. Many chain hotels and boutique properties allow cancellations for medical reasons if proper documentation is provided. Policies may include:

  • Full Refund: No penalty if you cancel within their specified timeframe.
  • Rescheduling Option: Some hotels allow you to rebook your stay for a future date.
  • Partial Refund: A portion of your deposit may be refunded depending on the timing and circumstances.

How Unity Chiropractic Wellness Can Help

At Unity Chiropractic Wellness, we understand the challenges of unexpected health issues and can provide professional documentation to support your cancellation request. Here’s how we can assist:

  • Comprehensive Evaluations: We’ll assess your condition and determine if travel is advisable.
  • Clear Documentation: Our doctor’s notes are professionally written and tailored to meet Airbnb or hotel requirements.
  • Ongoing Care: If your condition requires further attention, we’ll create a personalized treatment plan to help you recover.

Tips for a Smooth Cancellation Process

  1. Act Quickly: Begin the cancellation process as soon as you realize you can’t travel.
  2. Provide Detailed Information: Include your reservation number, check-in date, and supporting documentation.
  3. Keep Records: Save copies of all correspondence, including your doctor’s note and confirmation emails.
  4. Be Polite and Persistent: If your initial request is denied, kindly escalate your case to a manager or higher authority.

Common Challenges and How to Overcome Them

  • Delayed Processing: Stay in regular contact with the customer service team to ensure your request is handled promptly.
  • Partial Refunds: If a full refund isn’t possible, inquire about rescheduling options or credit toward future stays.
  • Strict Policies: Politely request exceptions and emphasize the medical necessity of your cancellation.

Why Choose Unity Chiropractic Wellness?

At Unity Chiropractic Wellness, we’re dedicated to helping you navigate life’s unexpected challenges with ease. Here’s why patients trust us:

  • Experienced Team: We specialize in diagnosing and documenting conditions that impact travel.
  • Convenient Location: Located near Grand Central Terminal in NYC, making us accessible for busy professionals.
  • Professional Support: We provide clear and reliable documentation tailored to your needs.
  • Flexible Scheduling: Evening appointments available to fit your schedule.

Need a Doctor’s Note for Your Airbnb or Hotel Cancellation?

If you’re unable to travel due to a medical condition, let Unity Chiropractic Wellness assist you. Call us at 917-338-7811 or book your appointment online.

We’ll provide the care and documentation you need to handle your reservation cancellation with confidence!

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Our NEW Location is: 11 East 44th Street Suite 900, New York, NY 10017. (Two blocks west of Grand Central!)

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